Services Provided at Business 1st

Entities Present at Business 1st

Note

You must always present your ID card when visiting Business 1st.

If you visit Business 1st on behalf of someone else, a written authorisation is required in addition to the individual’s ID card.

The following entities provide services at Business 1st. For a list of services provided by each entity please click on the respective tab on the side.

Unless otherwise stated, officers are available at Business 1st on a daily basis.

If you intend to make changes to your VAT activity, you are required to activate your e-id by contacting Identity Malta and ensuring that you have an active email address. Information on how to obtain an e-id and how to activate your e-id can be found here. Having this ready will save you time when you visit our offices. If you are not able to do this yourself, Business 1st officers can assist at our premises.

All services requiring an e-id are as below;

Business 1st & Malta Enterprise

Business 1st officers are available daily to provide:

Guidance for start ups
Customer Care Services
information on Incentives administered by Malta Enterprise

Note

If you visit Business 1st on behalf of someone else, a written authorisation is required in addition to the individual’s ID Card.
If you intend to make changes to your VAT Activity, you are required to activate your E-ID by contacting Identity Malta and ensuring that you have an active email address. Information on how to obtain an -ID and how to activate your -ID can be found here. Having this ready will save you time when you visit our offices. If you are not able to do this yourself, Business 1st officers can assist at our premises.

Contact information: Contact Us

Commissioner for Revenue - VAT

The following services are provided at Business 1st

Registration for VAT Number
Changing/adding branches for VAT purposes
Change of address for VAT purposes
Change Economic Activity
Change of Register type
Assistance on queries relating to filing and paying electronically VAT and ECO on accommodation returns
Requests to issue a Duplicate cash register logbook
Changing Employment status from Part time to Full time or vice versa
Assistance regarding compilation of applications for Transfer of Fiscal Cash register
Reprinting of VAT returns/Declarations/Statements
Assistance to Request of VAT refunds though SEPA Direct Credit
Reactivation for a VAT number/s
Assistance to compile applications for VAT deregistration
Requests for VAT Compliance Certificates
Customer Care Services on other VAT related issues

Note

If you visit Business 1st on behalf of someone else, a written authorisation is required in addition to the individual’s ID Card.
If you intend to make changes to your VAT Activity, you are required to activate your E-ID by contacting Identity Malta and ensuring that you have an active email address. Information on how to obtain an e-ID and how to activate your e-ID can be found here. Having this ready will save you time when you visit our offices. If you are not able to do this yourself, Business 1st officers can assist at our premises.
Requests for Compliance Certificates can be made by sending an email to certificates.cfr@gov.mt​   This service is not available our offices at Business 1st.

Contact Details: Business 1st

Commissioner for Revenue - IRD (Income Tax)

The following services are provided at Business 1st

General information on the Final Settlement System (employers)
Registration, De-Activation, Re-Activation of PE No. (employers)
Processing requests for amendments to business details such as change of address for employers
Queries on filling FSS forms for employers (FS3/FS4/FS5/FS7)
Queries regarding calculation of Social Security contributions and FSS tax for employers
Queries on outstanding balances of FSS tax and SSC – printing of finalised documents for checking (for employers)
Requests for Income Tax Compliance Certificates
Requests for income tax purposes of companies and other bodies of persons
Queries regarding income tax balances for companies and other bodies of persons
Queries regarding provisional tax for individuals, companies and other bodies of persons

Note

If you visit Business 1st on behalf of someone else, a written authorisation is required in addition to the individual’s ID Card.​
If you intend to make changes to your VAT Activity, you are required to activate your E-ID by contacting Identity Malta and ensuring that you have an active email address. Information on how to obtain an e-ID and how to activate your e-ID can be found here. Having this ready will save you time when you visit our offices. If you are not able to do this yourself, Business 1st officers can assist at our premises.​
Requests for Compliance Certificates can be made by sending an email to certificates.cfr@gov.mt​ This service is not available our offices at Business 1st.

Contact Details: Contact Us​

Malta Tourism Authority

MTA

Malta Tourism Authority are available every day except Thursdays.

License to Operate a Catering Establishment
Notification of change of licensee for a tourism operation
Application for Bar Substitute form
Registration of an operator in a tourism establishment
Applications for Holiday furnished premises licence
Application for House on long term lease licence
Application for Playing of amplified music in tourism establishments
Application for Host family licence
Application for Travel operator or excursion operator licence
Customer care services – information and guidance

Note: It is advisable that clients set up an appointment by calling on 25423017 or 144 before visiting our office.

Jobsplus

Jobsplus are available at Business 1st every first Friday of the month.  

​Contact Details:

Business 1st

Jobsplus​

Department for Industrial and Employment Relations (DIER)

Every other Tuesday

Information on the rights and obligations pertinent to employers, as well as the Conditions of Employment.

DIER officers will be at Business 1st every other Tuesday from 16th May 2023

Contact Details: DIER​

Environmental Health Directorate

Available at Business 1st every Friday between  08:00 and 13:00 as from Friday 16th June 2023 . 

 

Malta Chamber of SMEs

A representative of the Malta Chamber of SMEs is present at Business 1st on the following days:

Mondays        12:00 - 16:00

Wednesdays   11:00 - 19:00

Thursdays       12:00 - 16:00

The following services are provided free of charge for members:

  • Advice on Consumer Law
  • Advice on Employment Law
  • Legal Advice
  • Networking Events
  • Masterclasses & Conferences

For more information contact the Malta Chamber of SMEs on admin@smechamber.mt

Skip to content