Please give us your feedback and show us how we can improve. Does work?
Feedback is welcome from all clients i.e. Maltese citizens, cross-borders and third country nationals.​
Your opinion is very important to us. We appreciate your feedback and will use it to evaluate changes and make improvements in our service.

How Complaints are handled:
When making a complaint, kindly provide us with as much information as you can. This will help us resolve your matter as quickly as possible.
Complaints may be filed by sending an email to or by using the form.
When a complaint is received, it will be looked into and resolved as soon as possible. This is usually done within five (5) working days.

Skip to content